The Rate Table - Override feature allows you to group 2 or more Rate Tables together and instruct CDR2Cloud which Rate Table to use for a customer, based on the Rate Tables Override value and the Override value of the CDR record.
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Challenge You are a VoIP Retailer and your VoIP Wholesaler (Provider) provides you with 3 different services which you resell to your customers. They are SMS, MMS and VOICE services. Your VoIP Provider provides you with CDR files on a timely basis which you in turn use for billing your customers, however each CDR file contains CDR records for all 3 services as follows:
click to enlarge You charge your customers 3 different rates for SMS, MMS and VOICE, as follows:
You however can only assign one Rate Table to a Customer record, so you need a solution that will allow you to define 3 separate Rate Tables, one each for SMS, MMS and VOICE and allow the CDR2 Cloud system to use the applicable table depending on the type of service consumed by your customer. Solution You define 3 separate Rate Tables each having the same name but different Override expression as follows
Lastly you will assign the Customer Rates Rate Table to you customer(s) as shown below
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