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CDR2Cloud allows the creation of Customer records one at time using the Create Customer feature or in bulk using the Bulk Load Customer feature. The Bulk Load Customer feature allows you to import large number of customer records from a {CSV} text file. The {CSV} file must contain a customer record on each line with customer data delimited (separated) by commas.
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[custid],[fname],[lname],[cname],[street],[city],[state],[country],[zip],[tel],[tel2],[fax],[email],[email2],[taxcategory],[ratetable],[plan] |
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Below is an explanation of the fields
Field | Required | Description | Notes |
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CustID | Customer ID (User Defined) | Customer ID from previous system. Not required. | |
Fname | First Name | Customers First Name. | |
Lname | Last Name | Customer Last Name. | |
Cname | Company Name | Customers Company Name (will appear on Invoices you send). | |
Street | Street Address | Street Address (will appear on Invoices you send). | |
City | City | City. | |
State | Stare / Province | State or Province. | |
Country | Country | Country. Must be Alpha-3-digit ISO Code (http://en.wikipedia.org/wiki/ISO_3166-1). | |
Zip | Zip / Postal Code | Zip or Postal Code. | |
Tel | Telephone (Primary) | Customers primary telephone number. | |
Tel2 | Telephone #2 | Customers secondary telephone number. Not required. | |
Fax | Fax # | Customers fax number. Not required. | |
Email Address (Primary) | Customers primary Email Address. | ||
Email2 | Email Address #2 | Customers secondary Email Address. | |
TaxCategory | Tax Category Name | Name of Tax Category to which customer will be assigned. Tax Category must be created before {csv} Import. | |
RateTable | Rate Table Name | Name of Rate Table to which customer will be assigned.Tax Category must be created before {csv} Import | |
Plan | Plan Name | Name of Rate Table to which customer will be assigned.Rate Table must be created before {csv} Import | |
To Create a New Customer record please follow the steps below:
Steps
- Click the [Customers] menu button
- Click the [Create Customer] menu link -button located at the top of the Customer module
In the [Create Customer] screen, enter the information for the new Customer record as follows:
Customer ID [UDF] optional
User generated Customer ID. Every Customer record created is assigned a system generated Customer ID, however the Customer ID [UDF] field allows you to supply your Customer ID for this customer record. First Name mandatory
Customers First Name Last Name mandatory
Customers Last Name Company Name mandatory
Customers Company Name Street mandatory
Customers Address Street Street2 optional
Customers Address Street (2nd line if applicable) City mandatory
Customers Address City Province/State mandatory
Customers Address Province or State Postal/Zip Code mandatory
Customers Address Portal or Zip Code Country mandatory
Customers Address Country Telephone mandatory
Customers Telephone Number Tel2 optional
Customers Telephone Number (other) Email (1) mandatory
Customers Email Address Email (2) optional
Customers Email Address (other) Fax optional
Customers Fax Number - Click the [Create] button to save the new Customer record
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