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CDR2Cloud allows the creation of Customer records one at time using the Create Customer feature or in bulk using the Bulk Load Customer feature. The Bulk Load Customer feature allows you to import large number of customer records from a {CSV} text file. The {CSV} file must contain a customer record on each line with customer data delimited (separated) by commas.
First row of the {CSV} file must contain column labels!
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Below is an explanation of the fields
Field | Data Required | Description | Notes |
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CustID | Customer ID (User Defined) | Customer ID from previous system. Data Not required, supply empty field. | |
Fname | First Name | Customers First Name. | |
Lname | Last Name | Customer Last Name. | |
Cname | Company Name | Customers Company Name (will appear on Invoices you send). | |
Street | Street Address | Street Address (will appear on Invoices you send). | |
Street2 | Street Address | Street Address (will appear on Invoices you send). Data Not required, supply empty field. | |
City | City | City. | |
State | Stare / Province | State or Province. | |
Country | Country | Country. Must be Alpha-3-digit ISO Code (http://en.wikipedia.org/wiki/ISO_3166-1). | |
Zip | Zip / Postal Code | Zip or Postal Code. | |
Tel | Telephone (Primary) | Customers primary telephone number. | |
Tel2 | Telephone #2 | Customers secondary telephone number. Data Not required, supply empty field. | |
Fax | Fax # | Customers fax number. Data Not required, supply empty field. | |
Email Address (Primary) | Customers primary Email Address. | ||
Email2 | Email Address #2 | Customers secondary Email Address. Data Not required, supply empty field. | |
TaxCategory | Tax Category Name | Name of Tax Category to which customer will be assigned. Tax Category must be created before {csv} Import. | |
RateTable | Rate Table Name | Name of Rate Table to which customer will be assigned. |
Rate Table must be created before {csv} Import | |||
Plan | Plan Name | Name of Rate Table to which customer will be assigned. |
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Plan must be created before {csv} Import |
To Create a New Customer record
Charge | Charge Name | Name of the Charge to which customer will be assigned. If not charge is applicable select use 'No Charge' | |
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VAT | VAT Info | VAT information for the customer. VAT information is displayed on Invoices.Data Not required, supply empty field. |
To Import customer records from a {CSV} file please follow the steps below:
Steps
- Click the [Customers] menu button
Image Removedto open the Customer module. Click the [
CreateBulk Load Customer]
menulink
-button located
atin the top left of the Customer
module
Image RemovedIn the [Create Customer] screen, enter the information for the new Customer record as follows:
Image Removed
Customer ID [UDF] optional
User generated Customer ID. Every Customer record created is assigned a system generated Customer ID, however the Customer ID [UDF] field allows you to supply your Customer ID for this customer record. First Name mandatory
Customers First Name Last Name mandatory
Customers Last Name Company Name mandatory
Customers Company Name Street mandatory
Customers Address Street Street2 optional
Customers Address Street (2nd line if applicable) City mandatory
Customers Address City Province/State mandatory
Customers Address Province or State Postal/Zip Code mandatory
Customers Address Portal or Zip Code Country mandatory
Customers Address Country Telephone mandatory
Customers Telephone Number Tel2 optional
Customers Telephone Number (other) Email (1) mandatory
Customers Email Address Email (2) optional
Customers Email Address (other) Fax optional
Customers Fax Number - Click the [Create] button to save the new Customer record
Module.
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Customer Module - Bulk Load Customers Drag your {CSV} file to the blue upload image or click on the blue upload image to select the file. The file will be automatically processed and the records will be added to the customer database.
Image AddedVerify the customer records in the customer module to ensure that records were imported correctly.
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You can only import the number of customer records that do not exceed your accounts subscription package. For example if you currently have the CDR10 package then your account can only create and maintain 10 customer records. As such if you try to import customer records from a {CSV} file that contains 100 records, only the first 10 records will be imported and the remaining 90 records will be rejected. |
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