This walkthrough provides an introduction to CDR2Cloud Authentication Code (Auth Code) feature and how to effectively use Auth Codes to identify which customer CDR calls should be billed to.
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Below is an extract of a CDR file as viewed in Edit Pad as well as Excel:
CDR File in EditPad Text Editor (click to display)
CDR File in Microsoft Excel (click to display)
Notice that there are 9 records (rows) with 9 fields (columns). If viewed in a Text Editor you will notice that each field is separated (delimited) by commas, however when viewed in Excel the columns are more clearly marked. We have added the column header descriptions to the Excel image for the purpose of this walkthrough. Your CDR file may have a few or thousand rows, however we are more interested in the fields (columns) as they hold the key to determining which customer the call should be billed to.
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| how long did the call last for | 3 seconds |
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| when did the call start | 12:41 GMT |
| what phone number was called | 12896980000 |
CDR File in Microsoft Excel (click to display)
We must now figure out how each field (column) relates back toy our customer that we would like to charge the call to. We will do this in the next section Business Logic for Identifying Customer Calls.
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The information for required for identifying calls from the CDR file to your customer will come directly from one of more fields in the CDR file. If your CDR file does not have enough information for you to identify your customers then you must go back to the PBX, SIP Server, etc and reconfigure what the data is that will be produced in the CDR file. |
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