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This walkthrough provides an introduction to CDR2Cloud Authentication Code (Auth Code) feature and how to effectively use Auth Codes to identify which customer CDR calls should be billed to.

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Below is an extract of a CDR file as viewed in Edit Pad as well as Excel:

CDR File in EditPad Text Editor (click to display)

CDR File in Microsoft Excel (click to display)

Notice that there are 9 records (rows) with 9 fields (columns). If viewed in a Text Editor you will notice that each field is separated (delimited) by commas, however when viewed in Excel the columns are more clearly marked. We have added the column header descriptions to the Excel image for the purpose of this walkthrough. Your CDR file may have a few or thousand rows, however we are more interested in the fields (columns) as they hold the key to determining which customer the call should be billed to.

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CDR File in Microsoft Excel (click to display)

We must now figure out how each field (column) relates back toy our customer that we would like to charge the call to. We will do this in the next section Business Logic for Identifying Customer Calls.

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One of the simplest and most common ways of identifying calls to your customers is to use the [Calling Number] field. In our sample CDR file extract above this would be the [from-uri] field. Simply put we are saying that we will identify our customer calls by using the number from which the call was made (or the Caller ID).

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