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A Provider is a special kind of Customer account . You can use a Provider account allows you to identify calls made from a and charge calls to your customers, but what if you you also wanted to identify which Provider (Carrier) account.

This allows you to not only associate calls made by a customer but also identify the Provider (Carrier) where the call came from.

A Provider account is usually needed in cases where you have a requirement to reconcile how much you owe your Provider a call was made through? I other words what if you wanted to identify and charge each cdr calls 2 times, once to your customer and also to your Provider (Carrier)?

For this CDR2Cloud introduces the concept of a Provider Account which is a specially designated Customer Account.

A Provider Account allows you to identify and charge calls a to another account which does not affect the original customer to which you have billed a call.

Info
titleEXAMPLE

Problem

You operate a VoIP re-seller business and resell services to 100 customers using 3 separate Providers, Vitelity, Gafachi and Vodafone. You have a requirement to process CDR files from each of the 3 Providers and bill your 100 customers every month. You also have a requirement to keep track of how much you owe each provider at the end of the month

or billing cycleCDR2Cloud uses

.

 

Solution

To do this you will use CDR2Cloud to setup 100 customer accounts and 3 Provider accounts. The customer accounts will have Auth-Codes to identify cdr calls to each customer. Like wise the Provider accounts will have Auth-Codes set up to identify

a

the calls

from your CDR file to

to one of the 3 providers. In essence you are identifying and billing each call 2 times, once for a customer and

only a single customer can be a identified to a call (cdr record). 
 

again for a provider. CDR2Cloud also allows you setup separate Rate-Tables for each of the Providers and customer if necessary allowing you to tailor the rates for charges.

 

 

Info
iconfalse
titleCUSTOMER TOPICS

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spacesCDR2CLOUD