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A Trigger is a special command that gets executed carrying out a specific Action when an Event occurs during the Processing of a CDR file or the Generation of customer Invoices.

The execution of a Trigger is commonly referred to as the "firing of a Trigger", Example:. The low balance trigger fired when the customer balance reached zero dollars.

CDR2Cloud allows you to define 2 type of Triggers:

• Account Balance Trigger
• Call Duration Trigger

CDR2Cloud Triggers execute (fire) in response to a CDR file Processing or Invoice Generation events. Account Balance Triggers will fire for a customer after a CDR file is processed and the customer balance has dropped to or below the Trigger value set.Call Duration Triggers will fire when ever a CDR file is processed and a call is detected to have a call duration equal to or larger than the Trigger value set.

When Triggers fire they carry out an action which will notify you that an event has occurred. CDR2Cloud Triggers can carry out the following Actions:

• Email Action
• HTTP (GET) Request Action

Using Triggers requires you to carry out the following tasks :

• Define and enable Trigger Action
• Setting Trigger on the customer account.