| Variable | Description | Email use | URL use |
|---|
#tenantcompanyname# | This is the first name, last name & company name of your account. | YES | YES |
#currentdatetime# | This is the date time the Trigger was fired | YES | YES |
#customername# | This is the first name, last name & company name of your customer | YES | YES |
#customernumber# | This is the CDR2Cloud assigned customer number | YES | YES |
#currentvalue# | This is the value of the customer record (Call Duration or Customer Account Balance) at the time the Trigger is fired | YES | YES |
#triggervalue# | This is the value of the Trigger setting (Call Duration or Customer Account Balance) at the time the Trigger is fired | YES | YES |
#triggertype# | This is the type of Trigger that was fired. Values are 'Account Balance' or 'Call Duration' | YES | YES |
#custidudf# | This is a User Defined Customer ID for your customer | YES | YES |
#callstarted# | This is the time the call started. This Trigger Variable is only applicable for 'Call Duration' Triggers | YES | YES |
#callednumber# | This is the called number. This Trigger Variable is only applicable for 'Call Duration' Triggers | YES | YES |
#ingresstrunk# | This is the RegEx Expression value for the customers [IngressTrunk] AuthCode setting | YES | YES |