Trigger Variables

A Trigger Variable is a '#' enclosed value that represents a data value in Trigger Email and URL strings templates.

Below is a list of the Trigger Variables available to you:

Variable	Description	Email use	URL use
`#tenantcompanyname#`	This is the first name, last name & company name of your account.	YES	YES
`#currentdatetime#`	This is the date time the Trigger was fired	YES	YES
`#customername#`	This is the first name, last name & company name of your customer	YES	YES
`#customernumber#`	This is the CDR2Cloud assigned customer number	YES	YES
`#currentvalue#`	This is the value of the customer record (Call Duration or Customer Account Balance) at the time the Trigger is fired	YES	YES
`#triggervalue#`	This is the value of the Trigger setting (Call Duration or Customer Account Balance) at the time the Trigger is fired	YES	YES
`#triggertype#`	This is the type of Trigger that was fired. Values are 'Account Balance' or 'Call Duration'	YES	YES
`#custidudf#`	This is a User Defined Customer ID for your customer	YES	YES
`#callstarted#`	This is the time the call started. This Trigger Variable is only applicable for 'Call Duration' Triggers	YES	YES
`#callednumber#`	This is the called number. This Trigger Variable is only applicable for 'Call Duration' Triggers	YES	YES
`#ingresstrunk#`	This is the RegEx Expression value for the customers [IngressTrunk] AuthCode setting	YES	YES

TRIGGER TOPICS