Dashboard

Owned by Former user (Deleted)
Last updated: Aug 13, 2019 by SVK Support
2 min read

Once successfully logged into CDR2Cloud you will taken to the Dashboard module.

Like a cars dashboard (or control panel) the CDR2Cloud Dashboard provides you with information needed to make quick decisions about your customers.

The CDR2Cloud Dashboard provides easy to read, real-time high level data in a graphical format on a single page. Key performance indicators such as, total amount owing in unpaid Invoices, top 5 paying customers, comparison of CDR files processed over the past 3 months, etc allow you to make instantaneous and informed decisions about your billing.

CDR2Cloud Dashboard

CDR2Cloud Dashboard - click to display

Dashboard Components

Top Metrics

The Top Metrics module displays 9 keys pieces of real-time data that gives a snapshot of your CDR billing:

customer records - shows the total number of customer accounts you have in your CDR2Cloud A/C

disk space used - shows the total amount of disk space is consumed by CDR files you have uploaded for processing

draft invoices - shows the total number of Invoices you have generated for customers with a DRAFT Invoice Status

unpaid invoices - shows the total number as well as the total money value of issued (RECORDED) Invoices

cdr file(s) success - shows the total number of CDR files that you have processed successfully

cdr file(s) error - shows the total number of CDR files that you have processed unsuccessfully (with an error)

cdr file(s) waiting - shows the total number of CDR files that have been uploaded to you account but not yet processed

cdr file(s) last - shows the date and time of the most recently processed CDR file

open help tickets - shows the total number of unresolved Help Tickets that have been opened on your behalf

Top 5 Customers

The Top 5 Customers module lists the 5 customers that have highest Invoice Totals for the past month.

In other words, this module tells you which 5 customers are spending the most money to purchase your products and services.

This may be helpful in situations where you would like to quickly identify your top customers for reasons such as marketing, promotions, etc.

Invoiced /

Payments Received

The Invoiced / Payments Received module shows the total money value of Invoices issued (RECORDED) versus the amount of those Invoices which have been paid.

The information in this module is represented in a Bar Graph format and shows data for the past 2 months (does not include the current month) .

CDR Records Processed

The CDR Records Processed module shows the volume of CDR records that you have processed over the past 3 months.

This information is displayed in a Bar Graph format.