Plans

The main objective in processing a CDR file is to identify and associate each call record to a customer so that the call can be charged to that customers account. Call charges can be based on a simple markup of a CDR supplied call charge or a calculation based on the CDR supplied call duration, destination number and Rate Table cost.

There may be instances where you want to charge customers a fixed monthly charge for all calls versus charging customers on a call by call basis. A scenario such as this is usually refereed as a Plan or Package based billing. Plans can have many different characteristics and usually include the data items shown in the image below:

CDR2Cloud - Account Plan Data

CDR2Cloud allows you to create an unlimited number of Account Plans. Once created an Account Plan can be assigned to a customers account.

NOTE

The Plan feature currently does not work for Rate Table assignments using the Rate ID and currently only works for Rate Table assignments that use the Called Number Pattern assignment.

For more information on Editing a customers Account Plan pleases see the Customer - Edit topic

ACCOUNT PLAN TOPICS

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