Enabling Triggers

The first step in using Triggers is to configure and enable the Trigger Actions.

A Trigger Action is what happens (action taken by the Trigger) once Trigger is fired (activated).

To activate and enable the Trigger feature please do the following:

1. Enter the Account Settings module by clicking on your User-Name located in the top right hand section of the CDR2Cloud screen or click the  quick launch button.
   
   
2.  Click on the [Settings] tab to enter the Account Settings module
   
   
3. Click on the FTP pane to open the Triggers Settings
   
   
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4. Update the Trigger Setting using the table below:
   
   

   Activate Triggers on Processing	This setting activates the CDR Processing Trigger. If this setting is on the 'OFF' position no Triggers will be fired when CDR files are processed.
   Trigger Processing Email	The email address of recipient(s) that will receive emails message as a Trigger Action when a CDR Processing Trigger is fired. The content of the email message will be based on the variables used in the Email Template (below). Multiple email addresses can e seperated by a comma. Example:. fred@abc.com,gill@abc.com,bill@abc.com
   Trigger Processing URL	The HTTP URL to be called as a HTTP-GET action when a CDR Processing Trigger is fired. The Trigger Processing URL can contain any of the applicable Trigger Variables. The maximum length of the URL string is 2000 characters. Example:. http://192.168.0.55?custid=#customernumber#&curbal=#currentvalue#&type=#triggertype#
   Activate Triggers on Invoicing	This setting activates the Invoice Generation Trigger. If this setting is on the 'OFF' position no Triggers will be fired when Invoices are generated.
   Trigger Invoicing Email	The email address of recipient(s) that will receive emails message as a Trigger Action when a Invoice Generation Trigger is fired. The content of the email message will be based on the variables used in the Email Template (below). Multiple email addresses can e seperated by a comma. Example:. fred@abc.com,gill@abc.com,bill@abc.com
   Trigger Invoicing URL	The HTTP URL to be called as a HTTP-GET action when a CDR Processing Trigger is fired. The Trigger Processing URL can contain any of the applicable Trigger Variables. The maximum length of the URL string is 2000 characters. Example:. http://192.168.0.55?custid=#customernumber#&curbal=#currentvalue#&type=#triggertype#
   Email Template	This is the HTML Template that is used to define the body of the email message that will be sent to email recipients when ever a CDR Processing or Invoice Generation Trigger is activated. One or more Trigger Variables can be used in the Email Template. When the Trigger Action is processed the variables will be replaced with the applicable data value before the email is sent. For a listing of applicable variables, please see the Trigger Variables page.

5. Set the Email Template by clicking the Email Template button . 
   
   
   
   This will open the default email template.
   Make changes to the template if necessary and click the  button.
   You may use one or more of the Trigger Variables in the body of the email Template.
   
   

   IMPORTANT

   You must complete Step (5) above at least once. If not the Trigger Action will not be able to locate your email template and will send an send an empty email when the trigger fires.