The SMTP feature allows you to use your own SMTP services for sending automated emails from CDR2Cloud to your customers. By default automated emails sent from CDR2Cloud use the CDR2Cloud SMTP Service and so all emails come from the domain cdr2cloud.com or svksoftware.com. The SMTP feature allows emails that your customers receive to come from your specific email domain eg: yourdomain.com. This allows you to fully Whitelabel the CDR2Cloud service.
The SMTP settings are accessible from the [Account] > [Settings] > [SMTP]
Email Templates
The SMTP Service allows you to customize the email templates used for sending email messages to your customers. The email templates are in HTML form and can be customized directly using the SMTP Template WYSIWYG HTML Editor. By default the standard HTML templates are used for sending messages.
To edit/customize a HTML template please follow the steps below:
- Click the [Email Templates] ellipse button
- From the [HTML EMAIL TEMPLATES] pop-up menu, select the template that you would like to edit/customize.
- Using the [EMAIL TEMPLATE WYSIWYG EDITOR] make the changes to the template body as well as the subject and click the [Update Template] button.
