To upload a CDR file to your account please follow the steps below:
Click the [Call Detail Records] menu button to open the CDR Upload / Activity window
Click on the TAB to show the CDR Upload module.
From the [-- SELECT CDR TYPE-- ] drop-down box, select the type of CDR file you would like to upload.
INFO
CDR2Cloud support many predefined CDR file formats from several equipment/software manufactures. If your CDR file format type is not displayed, please contact the support team
Drag the CDR file to the Upload image or click the Upload Icon to launch the file explorer which will allow you to locate the CDR file.
Click the [Upload File] button to upload the CDR file to your account
After the File Upload process is completed, click on the TAB to display the [CDR File Activity] window. You will see the recently upladed CDR file as well as all other files along with their CDR status as follows:
CDR File Name
The file name of the CDR file uploaded
Uploaded
Date the CDR file was uploaded
Records
Number of records that were processed in the CDR file
Oldest Call
Date of the oldest call in the CDR file
Newest Call
Date of the newest call in the CDR file
Peek
Button allowing you to display a report with the first 200 processed records from the CDR file
Type
They type of CDR file processed
Status
The processing status of the CDR file
Actions
Button for processing the CDR file
For information on the FTP Upload feature please see the FTP topic.