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To upload a CDR file to your account please follow the steps below:

  1. Click the [Call Detail Records] menu button to open the CDR Upload / Activity window
    CDR2Cloud - Call Detail Records Module
  2. Click on the  TAB to show the CDR Upload module.
    CDR2Cloud - CDR Upload TAB
  3. From the [-- SELECT CDR TYPE-- ] drop-down box, select the type of CDR file you would like to upload.
    CDR2Cloud - Select File Type

    INFO

    CDR2Cloud support many predefined CDR file formats from several equipment/software manufactures. If your CDR file format type is not displayed, please contact the support team

  4. Drag the CDR file to the Upload image or click the Upload Icon to launch the file explorer which will allow you to locate the CDR file.
    CDR2Cloud - CDR File Upload Icon
  5. Click the [Upload File] button to upload the CDR file to your account
    CDR2Cloud - CDR Upload File Button
  6. After the File Upload process is completed, click on the TAB to display the [CDR File Activity] window. You will see the recently upladed CDR file as well as all other files along with their CDR status as follows:

    CDR2Cloud - CDR File Activity Window
    CDR File NameThe file name of the CDR file uploaded
    UploadedDate the CDR file was uploaded
    RecordsNumber of records that were processed in the CDR file
    Oldest CallDate of the oldest call in the CDR file
    Newest CallDate of the newest call in the CDR file
    PeekButton allowing you to display a report with the first 200 processed records from the CDR file
    TypeThey type of CDR file processed
    StatusThe processing status of the CDR file
    ActionsButton for processing the CDR file

(lightbulb) For information on the FTP Upload feature please see the FTP topic.

CUSTOMER TOPICS

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